I am trying to buy a new phone from the ATT Access More Phone Offer link. The link I have redirects to ATT where I select replae a phone option and come to a page which is supposed to show all devices in my mobile share plan.
The page is https://www.att.com/shop/wireless/upgradephone.html.
Now, there are 11 lines lin my mobile share plan and I am able to see 7 of them. I should be able to access the other 4 (which has my phone too) through the More link below but it does not work.
This is very frustrating. There is no way I can see my device and upgrade it.
Please help me with this issue.