I have been trying close to 2 weeks to desperately retrieve my att.net email account. I recently updated my phones and forgot my password and find myself in must need to reset it. The on going issue is that this email id is linked to my att app and also my direct tv account renderimg me unable to access my different profiles. Recently, I created a new att.net email with a brand new id but even with that, I cant access my att app. I have read every article out there and reset my password multiple times but the system keeps sending my temporary password to the same email I can't access which is the same one I want to retrieve. The system won't give me the option to send this temporary password via text message to my new phone. Also, it seems that the only option left is to reset password through security questions but this email I still use before I lost access was created 10 years ago. The answers to my security questions are unclear at this time. I spoke to every possible department over the phone and no one seems to have a solution to my problem or the necessary time on hand to guide me to the right department for a most desirable fix. Again, all I need is to regain access to this email account by resetting my password. If possible, I will like a way to change my recovery email in order to send such temporary password to a good working email with hopes that I will retrieve my att.net email account. Please, any help will be deeply appreciated.
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