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Customer Service is a joke. how can you smile and lie to me in the face?

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Well I've been on the phone and now the computer for over 2 hours. first i was told to go to a store thean my computer because the At&t guy couldnty help me. then the person on the computer walked me through everthing but the finial step. And when I entered my number and code I was told to it wouldnt let me in. now for the last 30 mins I havent been able to get anyone because apparently I need something I wasnt given. Im very frustrated. and I am not about to waiste any more time. What I cnt understand, I activated My wifes phone , that ssame kind of phone the same as mine same plan 3 days ago.  Now it seems that its is impossible.  Im thru.  At&T you are no better than sprint and Sprint is Worse than any 4 letter word I can think of rite now.   she is 0997 I was told i was 0992.    but I cant sign in.  so who cares...  thanks for leaving me with nothing but empty promises.  jt 


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