Im just trying to buy/upgrade my phone. Did you change your System and knocked me off the Account. My Parents are 87yrs old. You confise them. Its going on 3 days. Does it normally take this long. We did the code to mom. I called her with you on line. She gave me code. I entered but my line with you went dead. No you didnt call me back. There are 3 on this account. Im the other line. News Flash-you saif I did not create an account. No ATT did for me when i purchased my phone. Where didI go??? 3 days and i still have this dead phone with no wau to order a new one. Should not be this difficult. RIGHT?
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