Unable to access account to pay bill from UK
SoThere is a new splash screen on the account log in that says to verify it's me it needs to send a text to my phone. I am in the Uk (abroad) for the next few months and don't have international...
View Articlewe need more channels for 128.00 a month
why am I not getting more channels For 128.00 A month??? One line and no perks after how many years as a customer? I would like some better services per month more perkss please?>???
View ArticleHow can I login to my ATT Account when I never get the text for authentication?
I've tried to login to my online account as I do every month to view my bill. I enter my ID and password and get directed to an authentication page to select a phone number to send a text with the...
View ArticleIncoming or out going text messages
What happened to the arrow indicating if a text message was incoming or outgoing?
View ArticleAccount Number for Online Access WRONG
When logging on to my online account, I can enter my phone number and password, but when it redirects to the "Confirm Security Passcode" page, the account number last four and my account number last...
View ArticleForgot password and unable to recover it outside the USA
Hello,I just tried to sign in to myAT&T and, seems, I forgot a password. The main problem that I'm staying in Russia now and AT&T Prepaid doesn't work in that country, so, I can't receive a SMS...
View ArticleCant' login in to myatt or att.com account?
I can't login to my account on mobile app or on PC. I got into it a couple times on app but when I try to do anything I get "please give us a moment, we're almost there
View ArticleUnable to log I to account
Wont log into my account as well as when I purchased the phone and minutes....it didn't credit me the minutes I put on when i set upthe phone
View ArticleIs this a scam text message?
I received this AT&T Msg: Confirm this phone for password resets within 24 hours here: https://m.att.com/myatt/#/validateCbr?p=JNSvEDuaY1_c_Y_a_TDOztZ5Bcis this a scam
View ArticleText log
When I look online at my text log I can't see which texts are sent and which ones are received. Why?
View ArticleGet with it!!! Expand your use of password special characters
Hey AT&T,Can you explain why you are one of the few companies that limits customers options of special characters for passwords? This is super annoying for customers trying to manage their vast...
View ArticlePathetic Customer Service
AT&T has reached new lows. I have spent over 4 hours on the phone, over two days, trying to fix simple issues. I have provided my ID information a zillion times and call back number. Each time,...
View ArticleLocked out of online account
I have been trying to access my online account for the last two days and have not been able to due to my account being locked. It originally locked because i entered the wrong password one time! I...
View Articlehow do i get my prepaid turned on now that ive payed my monthly plan through...
ive payed my monthly fee online & everything says im good to go but i cant get my phone to work through automated services
View ArticleI need a pin
Hello my name is Ari Jacob I need help setting up my pin to my account with phone number
View ArticleHow do I check my installment balance? With no account
It says I owe a installment I don’t have a account with y’all I was on someone plan ended in November how do I find out what I owe
View ArticleATT Prepaid Account Doesn't Let Me Log In
Hi, First question: I was able to login to my ATT Prepaid account just yesterday... but today, it suddenly stoped allowing me login anymore. All it says is to clear my Cookies (which I already did)......
View ArticleNursing home telephone line for elderly mother
I neglected to pay my mother's land line at Missouri Veteran's home and was disconnected. How do I restore service too her number and set up autopay for her?
View Article2 step verification
I am the primary account holder and the one that pays the bill. I upgraded to a new phone yesterday with the same number and now when I try to login online, I get to the 2nd part of the 2 step...
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