Why can't I see ALL the text numbers I send and receive to on my detailed...
I want to be able to see ALL the numbers I text to and receive from on my online detailed usage but it only shows a small number of them. Is there a way to opt in to view them all?
View ArticleMy online account was compromised
Hello all. Yesterday, 3/25/13 I received a flurry of text message alerts telling me that my address, email and contact phone numbers had been changed on my account. Since I know I had not been on the...
View ArticleData Reporting on Website
Earlier this month i got a data warning that onr of the kids Iphones data had exceeded 65%. So, i go to the OLAM and it showed that line had less than 50% of 3GB used. I know some time is required for...
View ArticleI'm not an ATT customer and my father is getting legitamite bills for a ATT...
Firstly, I'm in Australia, we dont have ATT here :) Secondly, my father is recieving billing notices and other emails from ATT for another customer. Its confusing my father because he thinks its spam...
View ArticleCannot log into my account with IE
Suddenly, I cannot log into my wireless account using ie (v. 10) on my laptop. I have been using this for many years, and suddenly, when I try and log in, it acts like it's going to load (shows the...
View Articlecan not select state and country
I just bought a prepaid AT&T cell phone number. When I go to the webite of "pay as you go online" to manage my accout, I can not edit my personal profile in options of state and the country. They...
View Articlefamily talk online problems
I just added a line to my existing at&t individual account and converted to family talk yesterday. When I look it up on the at&t website however it shows them as two separate plans. It even...
View Articlehaving trouble getting new password
I recently took over billing responsiblity for my phone from an account I shared, i tried logging in to my account,but says my acount is locked for security reasons( my fault for forgetting my...
View ArticleGetting my password by email
Hi,Well, I recently bought a prepaid sim card. I am from out of the country and travel every three or four months to the USA. I have tried to get online to manage my plan, but the password to access...
View ArticleNo confirmation email, no charge on credit card, nothing?
I am a new customer trying to make a family plan for my mom and me online. Earlier today, I chose a plan, two phones, and data plans. I was sent to a receipt page (I believe), but something weird...
View ArticleHow to distinguish acount holder versus added line user?
I recently got a cell phone added to an account owned by my wife. After creating a sync to the AT&T AddressBook I was not able to access it online, even after registering as a new AddressBook...
View ArticleAdding a secondary login on one account
I want to have another login for my wireless account using the secondary line. I know how to go about adding it, but I want to know if the primary user will get an email knowing that I added another...
View ArticleThe data usage graphs on the overview page should be the same scale.
I have to go to the iPhone app to quickly compare remaining days with remaining shared data. The website should have matching graphs just like the app does.
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