Online Account Access topics

I am station overseas, there's bills that I have to pay but everytime I try to log on online it says there's no account. I try the option forgot both user id and password, enter my email still says no...

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Access to text message

January 29, 2017, 1:42 pm

I am military and I have been sent to a remote island in the South Pacific to combat a Zika virus outbreak. After repeated attempts to have my phone unlock couple with poor internet connectivity, I...

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Add data to a tablet

January 30, 2017, 12:51 pm

I want to add data to my son’s tablet. He already has an account. I tried logging in with his user id and password but it didn’t work. May not be in the right place. I don’t want to keep trying and...

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Password hacked

January 30, 2017, 6:14 pm

My online account access keeps getting hacked! I continuously keep getting text that my 4 digit password has been changed. Every representative assures me it will not happen again oh really hahaha...

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No Resolution And Chat Hung Up On Me!

January 30, 2017, 6:33 pm

I've just spent over three hours on chat, no resolution, I kept getting transferred to another agent, the last one asked for some information, while I was getting it, she hung up on me! Please bring...

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Log in for Directv and ATT Interfere With Each Other

January 30, 2017, 7:19 pm

I had ATT, no problems. I got Direct TV and each time I log into one of the accounts, I have to reset the password for the other account. It's awful!!! Over and over. I spent 1.5 hours on Thursday,...

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Discounts

January 31, 2017, 8:29 am

How can I get a discount on my bill without going in to an ATT store? Last time I spent 2 1/2 hrs in there.

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Credence Resource Collection Agency

January 31, 2017, 9:00 am

I started receiving phone calls from Credence approximately 2 weeks ago. The representative says his name is "Ken [edited for privacy-please do not post personal or unique information such as but not...

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my at&t app is so slow

January 31, 2017, 3:26 pm

When I try using at&t app its so slow if my data was like that they would be out if business. It is the worst app of any that I use, can't pay bill on it. It's like trying to get thru that stupid...

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how mucch

January 31, 2017, 5:46 pm

how much will my iphone 6s if i din not want i atvited or have gbs

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Track activity

February 1, 2017, 3:40 am

How much information can the primary account holder see from phones in their plan.

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New mobile app

February 1, 2017, 4:47 pm

Please put the comparison bar that shows the progress through the billing period next to the usage. You've made it much harder to judge how your usage compares to the time left.

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myAT&T app "overview" is blank

February 1, 2017, 6:51 pm

MyAT&T app "overview" is blank when I log in, it typically is a dashboard of all the general info concerning my billing, usage, etc. If I can get it to come back, I'd be thrilled. I am compulsive...

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