Full error:
"A temporary system error prevents us from retrieving your account information right now. Please try again later.(VCR04)"
I was trying to buy a phone from Best Buy, apparently you need to give them info, including the security passcode, to determine if you have an eligible account. I was getting an error on their website, so I decided to reset this security passcode.
I go to the ATT site, "Change Wireless Passcode" webpage, input all necessary info and get the above error. Contacted support through chat, they apparently reset it? Didn't seem to work so I tried again through the website.
Is there an access issue right now on the ATT website? Is my account in some state that doesn't allow me access?