New costumer
I was talking with Sebastián in live chat and dont finish can i try to get him back
View ArticleDead family
How do I unlock the iPhone of a deceased parent?? I do not have their passcode.
View ArticleActivated Sim Card, can't access account
I just received my sim card in the mail today and I activated it just fine. When I went to log into my account to add funds, it says my credentials are incorrect. I've tried contacting support on...
View ArticleCan't keep ex outta account 😡
Ok so wife/hopefully ex soon gets into my online account daily! Doesn't matter if I reset password or pin. Someone there keeps changing for her. I spoke with someone CPL times just turn online off...
View ArticleTravelling to Asia
Hello, I currently live in Maryland and travel frequently to Canada and Asia. I can see that I can do the unlimited txt/data/sms in Canda and Mexico. How may I go about using my phone is Malaysia on...
View ArticleI can’t see my bill online
I cancelled directv about three months ago and ever since I can’t see my att wireless bill online. I have spoken to 4 people to no avail and tech support gave me a bad phone number to call. I also...
View Article911 contact address update
I’m trying to update my contact information, and it says that one of my devices is missing a 911 address, but I cannot find how to add one. Please advise!
View ArticlePhone
I am having some difficulty setting up my account bc it’s saying that I have two user id...which I don’t even remember making but one so I’m not able to see anything not even my account number, it is...
View ArticleApp verification issues with new device
I have a new iPhone. Downloaded the app and tried to login to make a payment. Since it’s a new device it requires a code to be texted to a number on the account. The buttons on the web page do not...
View ArticleImpossible to sign in
I try to sign in to myAT&T, and all I get is the message; "Unexpected token < in JSON in position 0".This seems, as if you have a technical problem.Or is it, because I try to login from Germany?
View ArticleUnable to view and pay my bill for over 3 months!
Hello, I am super frustrated. I was unable to access pdf bills early this summer and not able to see what I’m paying for. I called last month to have them remove autopay and paperless, so I could...
View ArticleMyAT&T app does not show overview or allow bill to be paid
Just like a few others, I also am having an issue with the myAT&T app. It used to show a loading screen and tell me to wait forever but now it just shows a blank screen. I can go to support and...
View ArticleCan't see phone bill!
So I already have a an account with ATT for uverse and wifi. I recently switched over my phone, and I have been trying to see my phone plan and manage my phones. For some reason I cant see it at all...
View ArticleCannot reset account passcode
Hey there, I'm trying to purchase a new device for my business but I don't know my account passcode and the link for "Forgot Passcode" is just looping me back to the same login page. Also, there's no...
View Article