Deployed, and still getting billed
Yes, I've been d played for a couple months now. I've been getting a bill saying that I am still being charged, I want to know what I'm being charged for. Also every time I try to login it says the I...
View ArticleOnline account
I keep getting a error LGNS0137 I'm a new costumer as soon as I got service I registered and been getting that error ever since help!
View ArticleViewing my statement
If I am the primary account holder, can I view my statement without the user name and password even if that is how we pay our bill? I have the secure pin I created when I called at&t.
View ArticleTrouble logging on to mobile app
When I attempt to log in to the mobile app it hangs up "retrieving account info"
View ArticleHow do get proper service?
I should be discounted for data usage. I've been a DIRECTV subscriber since September of 2015!I have tried to correct your records for many YEARS but it appears no one at your company has the ability...
View ArticleMessages.att.net
Since yesterday, When I go to messages.att.net it keeps saying we hit a snag..it won't load...what's going on?
View ArticleATT customer service is useless
I cannot log into my account because ATT changes or does not recognize my password. Happens too often. Once again, I could not access, asked through email for a reset, that code did not work. Spoke...
View Articleunable to complete your order- service not available based on zip code
Greetings, When we purchased our current house in Tellico Plains TN 37385, we changed to AT&T service because it works better than what we had. Unfortunately, every time I try to order anything...
View ArticleHelp my phone was stolen and number changed
My phone was stolen 2 days ago and whoever stole has somehow managed to change the phone number. I dont know the new number and therefore cant sign in to get my account back at least. What can I...
View Articlereminder
Just a heads up. I tried to get 2 phones and lines from ATT set up and sent this to my home this morning but faced one pitfall after another. At ATT chat workers suggestion i deleted my history so not...
View ArticleHelp
I need help with setting up online account too be able to login.my phone number is[edited for privacy – please do not post personal information]
View ArticleEscalation on the ATT associates that pass incorrect info.
Hello, I would like to escalate on few of the associates whose ID or name i could remember in my 6-7 hours of harasement in last last 48 hrs. 1. attid: - told will call back in 30 minutes never called...
View ArticlePlent linked to unknown #
I linked my bill to my plenti account. I'm on automatic billing for u verse phone/internet/u verse 300/cell. I checked my account and it says I'm not linked. I sign into my att account and I'm linked...
View ArticleCant view myAT&T
So i cant view any bills/usage/my profile anything on the app. It started when my wife left her plan and the operator put her on my plan. After he did that the app went to a screen saying "you can only...
View ArticleAuto payment
We set up auto pay when we got our phones 4 months ago. This month I am seeing a message that the auto pay is paused . Where do I go to reset my auto pay??
View ArticleTOO MANY LOG INS FOR ATT
Why do you have so many log-ins? I know my password to log in to my wireless account, but then it sends me straight to another log-in to access my ATT linked account. I request a temporary password for...
View ArticleRidiculous lack of customer service for 2nd GoPhone acct.
I have made numerous calls to ATT customer service with no positive result. I lost my wallet and proactively changed my auto pay from my canceled debit card number to direct pay from my checking...
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