Quantcast
Channel: Online Account Access topics
Viewing all 3680 articles
Browse latest View live
↧

AT&T App and online website issues

June 20, 2019, 6:46 am
$
0
0

Ever since AT&T updated their website (sometime in May?), I have not been able to see my bill, pay my bill, see my usage, or do ANYTHING through the APP or online.  I have spent over 5 HOURS on the phone since May, trying to get this issue fixed. 

I am told:  “you have a combined account”, “you do NOT have a combined account”, “you have two account numbers”, “you do NOT have two account numbers”, “we are aware of problems accessing accounts”, “we are NOT aware of any problems accessing accounts”, “your issue has been escalated to our technical team”, “you should be able to access your account in 48 hours”

 

ok- so its been 5 days since my last call...this is ridiculous!

↧
Search

Cannot log in to my At&t

June 20, 2019, 5:13 pm
$
0
0

I know my ID and password, but my At&t says they don't match and locks my account. I used 'forgot password' to unlock my account and reset password, and then tried to log in again, but it still says password doesn't match -- but my ID and password ARE correct.

 

Now my At&t says I exceeded the number of attempts for unlocking account, so I need to wait for 24 hours for another stupid try.

↧
↧

How can I link together all my ATT into one payment

June 21, 2019, 2:24 am
$
0
0

I'm a new cell phone customer. I need to link all of my AT&T services into one payment.

↧

At an impasse dealing with AT&T

June 21, 2019, 9:39 am
$
0
0

We have an AT&T Mobility account that we pay monthly by mail.   The Post Office mistakenly returned our monthly bill and we are overdue making payment.  I cannot get through on telephone with AT&T or login (totally impossible website;worse I have ever seen!)  I just need AT&T to mail our monthly bill and it will get paid.  For a tech giant and pioneer, how can the AT&T website be so terrible?

↧

Honda In-Care wifi

June 21, 2019, 11:33 am
$
0
0

Recently, ATT wifi hotspot for my Honda Pilot is making people sign-in into the https://myvehicle.att.com website.  Why would you require that when there are already authenticated via the car's wifi credentials?  It messes up my daughters' tablets because they can not connect to that website until the WIFI is fully connected.

↧
↧

My name is patricia jones

June 21, 2019, 1:18 pm
↧

Getting my call logs and texts messages

June 21, 2019, 5:32 pm
$
0
0

I have cricket but need my call logs and texts messages...is this something I can do

↧

Not receiving code via text to access my account

June 21, 2019, 7:46 pm
$
0
0

I have had two ATT reps “help” me and issue was not resolved. Both have sent me a temporary pw which just makes me change my pw. My password is not the problem. When I sign in, it then tell me that it wants to verify it’s me and says to enter the access code that is texted to my cellphone. I never receive said code after I hit submit and it says processing—- yet I get fricking texts every time I change my password or when I talk to a ATT rep. They actually ask if my issue was resolved and I respond NO. So I haven’t had access it my account at all— I have automatic bill pay so they’re getting their money. I think it is time to change from ATT.

↧
Search

Parental control code

June 21, 2019, 11:52 pm
$
0
0

Parental control code not working in app

↧
↧

Access tv and internet

June 22, 2019, 10:14 am
↧

Can I get a paper bill sent to my home?

June 22, 2019, 10:20 am
$
0
0

I need a paper copy as my printer is not always reliable.

↧

Past cell phone calls/texts

June 22, 2019, 11:51 am
$
0
0

How do I see calls/texts from 2017 from 9/01/2017- 12/31/2017?

↧

Error in logging into myATT

June 23, 2019, 9:07 am
$
0
0

I have a att prepaid sim that i've been using for months, but I recently left the US for a few weeks and want to change my plan.

When i tried signed into my account I was unable to do so, and received an error msg -

"The system could not sign you in. Please enter your password and try again." on https://www.paygonline.com/websc/logon.html

and "Oops! Something went wrong. Try clearing browser cookies and try again." on https://www.att.com/my/#/login

 

When I tried to click forget my password, it wasn't able to find a match for my number and last name.

This has never happened before, can you please assist to find out the error?

 

 
↧
↧

Log in issues when traveling overseas.

June 23, 2019, 11:16 am
$
0
0

I can't log in my at&t account from Egypt!

I'm sure about my login credentials.

Please advise..

Thanks in advance.

↧

Help

June 23, 2019, 5:52 pm
$
0
0

My WiFi box is saying that my data connection is disabled and y’all literally just charged my monthly amount today, what do I do?

↧
Search

Messages

June 23, 2019, 10:45 pm
$
0
0

Can you read the actual text message that’s on my bill?

↧

Unable to login to prepaid account to pay bill

June 24, 2019, 1:50 am
$
0
0

I have been unable to access my prepaid account through AT&T for almost 2 months now. Every time I login, I am sent to a "systems error" page. I need to access my account in order to pay my bill as my autopay has expired so I need to manually pay. Please help as I don't want to lose my account or phone number due to lack of payment. I have also tried to use 'fast pay' but that also isn't working. I am outside of the US so am unable to visit a store or call, and cannot find any email contact to message. 

↧
↧

App won’t let me pay my bill

June 24, 2019, 2:52 am
$
0
0

Trying to pay me bill & when I click on make payment nothing happens

↧

General issues of signal disruption

June 24, 2019, 8:20 am
$
0
0

1) Turn off all Bluetooth 

2). Set cell phones on airplane mode and if a avalable put on chargers and plug in to outlets.  Use kitchen or bathroom.  Do this also for tablets.

3). Wait 20 mins while devices charge to 90% or more

4). Unplug and turn on then reset.  For iPhones this is on button volume lower and home button; hold price fly apple logo will reappear.

 

5) for Android devices hit restart.

 

6). On older PCs hit control-alt-delete on keyboard

 

hold about 8 minutes or as desired.  Repeat randomly; make sure you clear cookies and cache for all apps; when in doubt contact developer or device manufacturer.

↧

Can’t find my account

June 24, 2019, 10:45 am
$
0
0

I can’t make payment for my phone now when I tried to log in online bc Att told me that they can’t find my account(which password combination I have used many times to log in online before). The call center wouldn’t help me bc I didn’t register my SSN with my account. All I want to do is to make the payment for this month’s bill. My number is 8573476334. Please let me know what to do next.

↧
Viewing all 3680 articles
Browse latest View live
Search
<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>