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Cannot logon into my account

May 5, 2016, 9:21 pm
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Getting error:

"A temporary system error prevents us from retrieving your account information right now. This type of problem usually lasts only a few minutes but may continue for several hours.
For help right now, contact us Customer Care.
(LGN0817)"

Spent many hours on the phone with technical support, re-set my pasword 7 times!

I'm not able to see my bills, payments and wireless usage. If AT&T does not resolve the probem by this Saturday, will terminate my wireless servises. If AT&T cannot resolve the simple issue, what happens, if I have any wireless billing issues. 

 

 

 

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Account Login

May 6, 2016, 10:10 am
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This is the worst login I have ever had to deal with.  I have reset my password for my AT&T mobile account several times.  The site says it will update my other linked account which would be DirecTV, until recently since I cancelled it but I still have an online account for it.  After reseting my password, when I try to login in it tells me that I used my username and password for my DirecTV and that I can't use that for my AT&T Mobile account.  So now I can't log in at all.  The last time I went through this, I had to work with a customer service representative and I had to re-register my account.  Are you kidding me?  I shouldn't have to go through this everytime.  If you are going to require us to have one username and password for all of our linked accounts, it should work for all of the accounts.  I'm done with this site.  I guess I won't update my address since I can't log in.

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Why do I lose phone service

May 8, 2016, 6:17 pm
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The power goes out for 12 hours and I have no phone service AT&T I love it
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Website error message

May 9, 2016, 12:27 pm
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Everytime I go on website under current usage, under a specific user, and look at one of my Kids talk usage, I get a big red error on ATT website that reads: We can't display your Talk usage information right now. Rest assured we're working hard to fix the issue. (U1520).  Seriously, this has been going on for a few weeks.  How can I get ATT to address their website??

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Bill

May 9, 2016, 5:03 pm
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I been calling for the past week to make arrangement for my bill and I cant get connect 

please call me back I dont want to get my service turn off just because I cant get hold of you guys please [edited for privacy – please do not post personal information]

thanks.

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Passcode online account

May 10, 2016, 11:02 am
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My ex and I share a phone bill. I have my login/ profile he has his. He is the original account holder I am the second. I am an authorized user. Today he has placed a passcode on the account. My question is..... Since we have two profiles then does that mean I can reset the passcode on just my profile? Or when I reset it will reset on both accounts
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(LGN0817) - Can't Login After Linking Accounts

May 10, 2016, 7:48 pm
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Had Uverse for many years.  Had Verizon many years.  Swithced to ATT for phone. Linked accounts to Uverse account.  Now am unable to login, always receiving the same error above.

Technical support, I use the term loosely, had me reset my password eight times, try a different browser and device, restart, etc.  All extermely basic and non helpful, because the error code clearly indicates somethign wrong on your side.

 

Created a new account, and logged in just fine.  This was so the tech could stop blaming my computer for the problems with the account.

 

So 10 days after switching I no logner can get into any of my accounts.  Spent at least 3 hours with tech support and literally received no help.

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Registration

May 10, 2016, 11:12 pm
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Keeps telling me my information doesn't exist ..... But I get emails on my gmail constantly I've had my phone for about a month I switched the number from another service I'm just wondering why it won't let me set up my phone on the app so I can see my bill and data useage and I really don't feel like having to call around the figure it out ..
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Registration

May 10, 2016, 11:41 pm
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Won't let me set up account says my information isn't in the system like my number doesn't exist I switched from another carrier so is that the problem or what bc I get emails like I added an account already but when I type in to reset or anything it also says it doesn't exist
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Usage Details

May 12, 2016, 3:06 am
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I have two billing accounts under my company, nine phones under one billing account and one on the other.  When I go to the billing section I get all ten numbers showing up on the same billing account even though one is by itself.  When I click on the phone number I'm trying to get usage for, I get an error message that number is not in the billing group, which I already know.  I'm not sure why it shows up in the same billing group as the other nine phones.  In any case is there a way to see the detail call usage for this one number in this billing group?

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Got number need help getting them

May 12, 2016, 3:14 am
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My Account Being Hacked

May 12, 2016, 9:04 am
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I have changed my password , I have called & got my money restored but somehow my money on my account keeps going from $70.00 to $40.00 . Someone keep having it and buying data & I'm really getting mad & irritated because my money keeps coming up missing and I'm not buying any data . Do I want to know what can be done by this situation because I've tried changing my password already?
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Looking for

May 12, 2016, 10:47 am
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Keeping phone but getting my own account

May 15, 2016, 7:33 am
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Hi if I'm on my parents phone line but I wanna get my own account can I keep the phone and just get it set up to my own account instead of theirs but using the same phone?
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My arrangement for my payments

May 16, 2016, 7:25 am
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I made arrangements on AT&T online to pay my bill in 12 payments. One on the 20th for 200.00 and the other on 24th for 204.00 and now my phone has been suspended. Can u tell me why.
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Create my at&t ID and password

May 16, 2016, 10:57 am
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Ihave join account with my husband.
He is main.
How can i create my ID & password in my at&t.
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Phone logs for *****

May 15, 2016, 6:17 am
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Can't find it

 

[edited for privacy-please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc.]

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I can't log on to my account

May 16, 2016, 10:55 pm
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I can't log in to my at&t account. I asked for new passwords. If it let's me login, it calls my account User and says i owe nothing on March 13th. It is May 16th, i'm pretty sure i owe something. Mot times  I am getting this message "page cannot be displayed" 

 

 

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error code lu001

May 16, 2016, 11:50 pm
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I'm trying to log on to myatt app on android phone. It has worked in the past but now all I get in used id and password not a match. Tried resetting password. I get an email telling me the password was changed. Still error. Next I tried both user id and password. I got an email with temp password. Entered info changed password got server not found. Tried this on both phone and another device.
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Number expiration

May 17, 2016, 3:47 am
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Hi, I have an AT&T card for my phone but I am in Germany til August and then I will come back to the states. Over the summer I will have a different provider and my question is what I have to do so that I can come back in August and have my same AT&T account and phone number?

Do I have to inactivate it and reactivate it when I get back?

An answer to this question would be really important for me. I would really like to keep my number when I get back to the states.

 

Thank you.

Sven

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