My buy session account is frozen
I've called tech support repeatedly in attempt to access my account, same result after hours and hours of waiting. No one has an answer on how to unlock account, the new password provided still don't...
View ArticleHow to pay last and final bill after account closed
I need to pay my last and final bill, I terminated my phone service as I am here overseas for a prolonged period. How can I access my bill? The app is not working anymore? Is there an international...
View ArticleTrying to login tp account to pay bill
I received my monthly bill but when I click to login and then enter my ID and password, it takes me to a blank screen with AT&T logo at the top of the page and at the bottom of the page is the word...
View ArticleAccount number
I am a new customer and I need help locating my account number please. I placed my order for new wireless service on line.
View ArticleUnable to log into AT&T for two weeks
I upgraded my phone just before I began having this problem. I verified that my user id/pw are correct. I even reset my password. II cannot login from any pc, mac, mobile device on any browser. One...
View ArticleCan i get my last name changed on my account?
I am married and would like to update my last name on the account.
View ArticleHelp
I purchased a phone from FTC but the FTC company is associated with AT&T... they never told me what my account info was so now I don't know anything. What do I do from here..Can someone please help...
View ArticleStolen phone and no access to online account
Hello! I recently purchased an AT&T prepaid sim card whilst travelling in America for two months. On the suggestion of the AT&T salesperson, I set up auto top up so that I would automatically...
View Articlejavascript errors when attempting navigating to att.com/my
Please fix your angular dependencies. I need to change my phone number.angular-common.min.js:3 Error: [$injector:modulerr] Failed to instantiate module globalNavCoreModule due to: Error:...
View ArticleAT&T Protect app
I have tried to set up AT&T protect on my iPhone 5s and I get the message that my line is not available for this service. Any suggestions?
View ArticleCancellation of AutoPay when you are in another country
Hello, when I am in a foreign country I don't get a temporary password (no network to receive the text message) to log into my account.How am I supposed to log into my account then? Thanks!
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Why not telling me how much I owe
I have a question about the online site. On the first screen it says I owe 85.00 when I click make a payment it takes me to a screen that looks like the below screen. So I enter 85.00. Then on the next...
View ArticleWireless Hot Spot associated phone number
I set up a new wireless internet service. When all was said and done I received my wireless hot spot in the mail. On the box was printed: WIRELESS#: 479-746-XXXX (I put X's in place of the actual...
View ArticleSeparate accounts for DirecTv and wireless
My wife and I are in a family plan with our son for our phones. My son is the primary on the wireless plan. Separately, my wife and I have a DirecTv account. My son made me an authorized user on the...
View ArticleI'm having trouble logging in to my wireless account....and I know why! AT&T...
When I try to login to myATT, I see browser activity in the lower left hand corner of Firefox "Connecting to prestage.att.com. The processing "wheel" in the login box continues to spin and go...
View ArticleStuck on retrieving account information
Using iPhone 6. I can't get into my profile usage or any account information. The app clocks with a display of retrieving account information. I have cleared the cache. Also deleted and reinstalled the...
View ArticleCell number
I don't know my number I just order it and I got to except the terms an conditions
View ArticleBlocking numbers across the board
How can I block numbers from my AT&T account, that will work on all devices on my account? Verizon does this...surely AT&T does.
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