Online order for new service and phones
One would think ordering online would be an easy process? Not with this company. They can't figure out over the course of 5 days if my application is pending or approved. I've called numerous times to...
View ArticleI made a payment to my account and switched plans to unlimited with auto pay...
Well when I did this it shows I owe 51$ how?????
View ArticleUnlock a device
I've tried to unlock many times, but you haven't agreed to my request. It has been a long time for me. I know this is a contract machine, but I have to solve this problem on business, so I hope you can...
View ArticleAT&T Prepaid Account Password - Security Issue
I have AT&T Prepaid account. To access the account, the only way is to login to paygoonline website.And guess what, password is 4 DIGIT NUMBER.. !!!! This is a very very serious security flaw....
View ArticleCommander 3g Snyper trail camera
AT&T cancelled my data plan on my trail camera and now it won’t let me login to buy another data package. I try to login at att.buyasession.com any help would be great thanks
View ArticleCannot Receive Password Resetting Email
Hello! Recently I was trying to log into my account on the phone app to pay for the monthly bill but it asked me to reset the password for some reasons. So I went through the process by clicking...
View Articlecan't make a payment on the web site with my pc
I can login in but I can't get to the link.. make a payment or billing and options with my pc. I was on the phone with att for 90 minutes with no solution except to blame my wi fi supplier and my pc....
View ArticleCancelling all the cell phones on my family plan
Moved to Europe in June. Had cancelled our AT&T home phone/internet/cable TV but kept cell phones active so kids could have internet access until we were settled. Now want to cancel all our phones...
View ArticleRep unauthorized not 1 but 2 payments and nobody is caring what should I do
I was calling in about making a payment arrangement and the REP even went through putting me on hold got “Everything taken care of” which he didn’t! Then went on about directtv “free” promotion, put me...
View ArticleData usages
Wireless. I monitor my kids phones so I check the usage and see the numbers they call and numbers they are texting and now I can’t see them til 3 days later. Why would you change that especially for us...
View ArticleFan PIN
My girlfriend and I went to AT&T a couple of days to go to get on our own plan. It wasn’t until yesterday that we go everything off of her moms plan and switched to our own. With that being said,...
View ArticleIn app support chat
Is it not working? It says tranferimg me to agent. But then that's all I will sit there truly all day.
View ArticleWireless Discount
In May I moved my two phones from my daughter's account (she is getting married) to AT&T Unlimited Choice plan (I thought this was the same service she had been receiving). I was told if I bundled...
View ArticleSuspended Acct
I just received a phone call from an 800 number, when i called back it was legitimately AT&T, I thought it may have been a scam. But it was a recording that asked for the last four digits of my...
View ArticleONCE again locked out and in loop! Still on hold.
I went to sign in. It kept my user ID. Save password and enable Touch ID was on. It refused to take it. I ended up locked out. I called. After searching forever for a chat option. I got a text message...
View ArticleMy email address is not in the system message is incorrect.
Every time I try to login to my account online I get message "unable to find your email in our ststem".I know it is correct and actually was able to talk to support yesterday and was texted a one time...
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